Refund policy

7-day refund

If Gutta isn't right for you, email us within 7 days of your purchase and we will refund you in full. This applies to every plan.

Printables (PDFs)

Printables can't be refunded once you've downloaded them, since the file is yours to keep. If you haven't downloaded it yet, ask within 7 days for a full refund. If the file won't open or something is wrong with it, email us and we will fix it or refund you.

How to ask

Email hello@trygutta.com from the address on your Gutta account, and say you would like a refund. You do not need to give a reason.

What happens next

We refund the original payment method. Your bank may take 5 to 10 business days to show it. When a refund is issued, your paid access ends (for a printable, the download is removed), and your free access stays.

Good to know

• One refund per customer.
• Requests after 7 days are not refunded. Your access runs until its end date.
• Gutta is a one-time purchase. It never renews on its own, so there is nothing to cancel.
• This policy does not limit any rights you have under the law where you live.